AAOMS AAOMS Advantage Approved Partner — 10+ Consecutive Years | GDA Georgia Dental Association Endorsed | ADRCC ADRCC Founding Member
Our Story

He Built the System. Then He Built the Firm That Fixes It.

PQ founder Patrick O’Rourke spent years inside major insurance carriers — building the dental networks and fee schedules that determine what your practice gets paid. Then he switched sides.

PQ mark
The Carrier Years

Inside the Machine

Patrick O’Rourke’s career didn’t start in a dental office. It started inside the insurance companies that control dental reimbursement.

At MetLife, Patrick built dental provider networks — recruiting practices, structuring participation agreements, and establishing the fee schedules that would govern what those practices earned. He saw firsthand how carriers determined reimbursement rates, which practices got favorable terms, and why.

He moved to Humana in Atlanta, where he managed large-group operations overseeing 100+ employees. He designed dental plans, opened new markets, and worked at the intersection of carrier strategy and provider economics.

In short: Patrick didn’t learn about insurance contracts from a textbook or a webinar. He helped build the systems that create them.

The Turning Point

“Providers Were Leaving Money on the Table — and No One Was Telling Them”

The deeper Patrick went into carrier operations, the clearer a pattern became: dental practices were systematically undercompensated by their PPO contracts, and most had no idea.

Fee schedules were set by carriers to benefit carriers. Practices signed participation agreements without understanding the long-term financial impact. And once those contracts were in place, they rarely got renegotiated — because the process was opaque, time-consuming, and designed to discourage exactly that.

The practices losing the most were often the busiest — high-volume providers whose large patient bases gave them significant leverage they didn’t know they had. Patrick saw the gap. Providers needed someone on their side who understood how the system actually worked.

Founding PQ

Bridging the Gap Between Payors and Providers

In 2013, Patrick founded Practice Quotient with a simple thesis: dental practices deserve the same caliber of insurance expertise that carriers have on their side of the table.

  • Leadership handles every account. Patrick and the PQ Team personally manage every client relationship and every carrier negotiation.
  • Strategy is customized, not templated. Every practice has a different carrier mix, patient base, and growth strategy — and a negotiation plan built around those specifics.
  • The relationship is cyclical, not a perpetual retainer. PQ works until your contracts are optimized, then tells you the project is done — we don’t bill for work that isn’t there. As markets shift, clients typically re-engage every couple of years to recalibrate.
The Results

A Decade-Plus Later

What started as one insider’s vision to fix a broken system has become a nationally recognized firm trusted by 100+ dental practices and endorsed by the institutions that matter most.

$100M+
in Recovered Revenue
100+
Practices Served Nationwide
10+ Yr
AAOMS Approved Partner

“I cannot say enough how valuable Practice Quotient’s service was. They renegotiated our insurance network fee structures, ultimately bringing in hundreds of thousands of dollars annually to our bottom line. Their service and communication were fantastic throughout.”

Dr. Stephen ReganSummit Dental Group · Fort Wayne, IN

Ready to Put an Insider on Your Side?

The conversation is confidential. And you’ll be talking to Patrick and the PQ Team — not a sales team.

Start With a Conversation
Or call 470.592.1680 to speak with the PQ Team directly.